Password changes can be made by signing in to YOUR ACCOUNT and using the change password tool.
At Pointstreak Stream, we take your privacy very seriously. Your contact information will never be sold to other organizations. In addition to our policies regarding your information, we also have taken steps to stop unauthorized people from capturing the data you enter on our website.
Pointstreak Stream uses a 128-bit SSL certificate to encrypt and secure your information against hackers
We currently accept payment via Visa and Mastercard
"Tired" Browsers: We have found most playback issues can be resolved by rebooting the computer prior to logging in to view the broadcast or recorded event, particularly if you regularly hibernate or "sleep" your system.
Out of Date Browser or Flash Player: Be sure your browser and flash player are updated to the most current version. Incompatible Browser. Browsers are constantly being updated. While we try, sometimes a browser will introduce video playback issues that require some time to re-program our site to deliver all content. If a page appears broken, please try viewing with a different web browser.
Insufficient Bandwidth: Viewing problems can also be caused by bandwidth constraints. This stream requires a persistent 800Kbps download connection speed.
If this connection becomes burdened, the video quality will suffer in a way that may cause the image to stutter or become pixilated momentarily. The most common factors that affect bandwidth include but are not limited to:
The other thing that can affect your video playback is your browser and Flash configuration. To test your connection speed and browser configuration, visit a network speed test web site.
GrandStadium.TV supports both Windows and Apple Macintosh platforms with the minimum specifications listed below:
Windows XP, 7, 8
800Kbps or higher broadband connection
2.33GHz or faster x86-compatible processor
512MB of RAM (1GB of RAM recommended for netbooks); 128MB of graphics memory
Minimum Browser Version: Internet Explorer 9, Firefox 22.0, Chrome 30
Flash Player 10 or higher
Mac OS X 10.3.9 or later
800Kbps or higher broadband connection
Intel Core Duo 1.83GHz or faster processor
Mac OS X v10.6, v10.7, v10.8, or v10.9
512MB of RAM; 128MB of graphics memory
Minimum Browser Version: Internet Explorer 9, Firefox 22.0, Chrome 30
Flash Player 10 or higher
Mobile Devices
Most of our content can be displayed on Apple iOS devices and Android v3 devices.
Android V4 or higher is currently not supported.
Pointstreak Stream (Partnered with GrandStadium.TV) does not currently support the local download of files due to copyright rules and regulations.
Can I watch an event from a public location such as a school, hotel or WiFi Hotspot?
Pointstreak Stream utilizes OctoShape Optomized technology for our live events. This patented technology allows viewers of the same live event to share the incoming video stream to minimize the impact on the "last mile" network and internet connection. While we can optimize the incoming video broadcast, we can't control what else might be happening over a shared internet connection on a public connection.
For this reason, wireless hotspots may not deliver a smooth viewing experience. We recommend a dedicated internet connection for a stutter-free viewing. It is possible that you will be able to use a public hotspot to experience a game with absolutely no problems, but this is purely a "Use at your own risk" situation.
Pointstreak Stream utilizes OctoShape Optomized technology for our live events. This patented technology allows viewers of the same live event to share the incoming video stream to minimize the impact on the "last mile" network and internet connection. This is safe to install.
If you're not running the Stream on an IOS device, then you will need The Flash Player to view an event. The Flash Player runs as a plug-in to all supported browsers (Firefox, Internet Explorer, Chrome, and Safari) and is available free of charge on the Adobe website.
Click here to get the most recent flash player. Get the latest Flash Player now!
If you can see this video stream below, you should be good to to view the live stream.
Some events are broadcast in audio-onIy mode, where there is no video feed. To test your devices ability to play the audio-only broadcast, please click the play button below. If you can hear the audio stream below, you should be able to listen to your team's audio-only broadcast.
Please use our support form below for any stream related issues, or credit inquiries.